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Lindsey Michelle Phelps; 508 N Cedar St. Apt. 2, P.O. Box 644; Gleason, TN 38229. Phone: (731)363-0916. OBJECTIVE: To obtain a position where I can apply my education and skills in a useful and rewarding manner to be mutually beneficial to my employer and myself. To devevelop a comfortable work relationship and build lasting friendships with fellow employees. EDUCATION: University of Tennessee at Martin, Bachelors of Science Degree in Sociology with a minor in Psychology. Westview High School, Honor's Diploma, GPA: 3.28. WORK EXPERIENCE: Approximately 5 and a half years (specifics available upon request). SKILLS: Experienced in using Microsoft Word, Microsoft Excel, and Word Perfect. Experienced in using Internet Explorer and Outlook Express. ATTRIBUTES: Compassionate, apathetic, gracious, and tolerant. References available upon request.

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1923 DEVEREAUX AVE • PHILADELPHIA, PA 19154 PHONE (215) 779-0672 • E-MAIL RDJONES306@COMCAST.NET RENEE D. JONES SUMMARY OF QUALIFICATIONS Responsible young woman with experience with hands on training in intake and personal history and bio-psychosocial intake. Knowledgeable in Community mental Health out-patient department services, family therapy and also Managed Care. I am able to take and communicate feedback from supervisor and other staff members. I have knowledge of the ethical laws that govern my education and training in the behavior health. I am hard working and will complete any task to satisfaction. I am able to complete any assignment with no supervision. Ten years experience in telephone contact with taxpayers to resolve valance due issues and delinquent taxes. 11 years experience in tax law issues. Two semesters of computer training in Windows 98/XP Word perfect and Microsoft Works. Experience in Psychosocial Evaluations, Intake, individual, family and group counseling services. Instructor training in CPE classes at the Internal Revenue Service, Philadelphia Campus. EDUCATION Alvernia College/Phila Campus Reading, PA Master’s Degree in Arts May 2008 2008 Juvenile Justice Center Philadelphia, PA August 2007-May 2008 Internship  Developing Treatment Plans  Individual and Family Counseling  Attending Interagency meetings for clients  Implementing discharge and transfer summaries  Attending agency team meetings  Discharge summary of clients, transfer old and new clients  Cognitive and Reality therapeutic services rendered.  Completing patient satisfaction forms with parents  Bio-psychosocial with clients/parents.  Completing Quality Assurance Chart Review  Attending interoffice weekly meetings  Completing 600 hours of internship  Completing 100 hours of direct care required hours 2007 Bethany Christian Services- Phila, PA January 2007- May 2007, Practicum  Duties included intake and bio psychosocial intake  Individual and group counseling  Implementing treatment plans Bachelor Degree in Behavioral Health/Human Services December 2004 2004 Northwest Treatment Center –Inpatient Facility [ City, State ] Summer Practicum  Intake and biopsy social intake  Group educational therapy  Individual therapy  Implementing treatment plans Program included working in a Drug and Alcohol facility as a counselor in training. Duties included intake of clients into facility, individual and group counseling. Performing psychosocial evaluation of clients as well as preparing clients for discharge to long care or short care facilities. Community College of Philadelphia Philadelphia, PA Associates Degree in Behavioral health/Human Services May 2002 2001-2002 Presbyterian Drug and Alcohol Inpatient Facility [ City, State ] Summer and Winter Practicum as a student counselor in an inpatient facility.  Duties included individual counseling and observation.  Bio-psychosocial Intake  Implementing and documentation of treatment plans 1999 Family and Youth Services, Probation Dept. Phila, PA Practicum experience  Conduct Intake for Community Services  Advise youth probationary rules and regulations  Update log of court dates and hearings  Accompany probationary officer on home visits  Update restitution files of youths  Send second notice to youths of non-payment of restitution  Case management  Intake and history of multicultural youths and family services.  Contacting Community Service work areas for progress reports of youth. General Education Diploma June 1972 PROFESSIONAL EXPERIENCE 1997- Present Internal Revenue Service Bensalem, PA Tax Examiner  Accept and reject Itin applications for tax identification numbers  Input information of W-7 forms for foreign tax identification numbers  Customer Service Representative- Refund  Underreported income from tax return  Send out letters requesting explanation of unreported income  Customer Service Representative in ACS Dept INTERESTS AND ACTIVITIES 2007-2008 Internal Revenue Service Phila, PA  Volunteer for Special needs Olympic activities 2002-2003 Internal Revenue Service Phila, PA  Volunteer for Special needs Olympic activities 2001-2004 Parkway Phila, PA  Volunteer for Walk Against Birth Defect REFERENCES Reference Available upon Request PROFFESSIONAL MEMBERSHIP AMERICIAN COUNSELING ASSOCIATION PENNSYLVANIA COUNSELING ASSOCIATION