Disgusted and most disappointment              Reply to this Comment

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Good after noon all , my name is Ro9xanne Lloyd- Bey . Last week I had an experience with the Behavior clinic which no one should ever have to go through . In my attempt to make an appointment for my depression , I was told that a prescreening was required . That posed no problem for me .. until I was asked for my social security number by Amy .I expressed that I was not comftable giving a stranger my entire number , yet I was willing to giving her the last four digits . Mind you .. there was something very condacending about her attitude toward me .. and my gut feeling was to ask for someone else .Ultimately I continued the interview . Once she begun asking for specifics and fine details , which I felt wasn't apart of the process ... knowing from prior experience that upon my physical arrival a whole slew of paper work would be required anyway . In essence my gut feeling was that she was attempting to give me a hard time . I asked to speak to her supervisor Maryanne .. who called me back the next day . When I expressed to her my experience with Amy emphasising that she made me uncomftable and that there seemed to be an under lying situation , and my requesting to interview with someone else ... not only did she co sign Amy's behavior and her professionalism , she insisted that I MUST continue with her . Even when I assured her that I'd be willing to start the interview process from the bebining she still wanted to throw this rude and crude woman at me . Feeling at that point that this two were best friends , I called back asking to speak to the director . Doreen Bobby was the person I spoke with . She assured me that she would handle the situation and that there would be No need to write to the board of directors , which by now was my intention . I had the opportunity to interview with Sarah ..I must say that it was indeed a pleasant experience . She set my appointment up for today July 14th at 2:30 . On July 13th I received a confirmational call from No other than Amy .Here it is that I've spoken with several administratives , clearly expressing that this woman was not nice to me , yet they continue to THROW this woman at me . What is this about . Needless to say , I called Doreen left her a message , which she claims she never received , after waiting for a response I called her back . I must say what a difference a day makes .She went from an apoligatic director to you are bothering me !!!!! I could Not believe how A, her whole persona changed and B , how she seemingly could not understand my position . All awhile , please keep in mind that I am calling your organization to address my depression issues . She sees NOTHING WRONG with Amy calling me . Further more , because that is the access department , which simply means that every time one needs to make an appointment , or to confirm one, Amy if not instructed otherwise would call me ! As an executive why would you allow this to happen . In conjunction with that , today was a weather watch in Bergen county , I canceled with Doreen ... who I might say , told me " We can't continue changing your appointments " . First cancellation , a weather watch is in affect , and you say that to me . Now I am really angry ..I speak to Peter Scurvel , yet another Director , who also saw nothing wrong with A - Z interms of the handling of this situation . My question is , Is this a family organization ? I need to throw this out there , tyruely in my heart of hearts I do believe if I were a caucasian woman , I would not be writting this . Please somebody tell me how would you feel !!! Totally disgusted would not recommend this institute to a PIG !!!!!!!!!!!!

YOUR PART              Reply to this Comment

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It sounds like you need help with depression and did not get the treatment you wanted. Treatment meaning the way Amy treated you. Often when a person is depressed we become hyper-protective and sometimes read into others words. I know this because I have been in your shoes (being depressed and defensive) It sounds like you are not looking at your part in this situation. You cannot control what people say, it sounds like she was doing her job. When we start reading people’s minds and hearts we end up only hurting ourselves as well as being (sorry) a jerk. You stated you were uncomfortable, truly why? Look deeper into you rather than pointing your finger to blame others for your situation. Stop making more problems for yourself, or maybe you like the chaos. Honestly you sound like you wanted to be coddled at an inappropriate time.. . I suggest you look at your behavior and your defensiveness before you mess with hurting other.