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ID:7799
Behavioral VA Healthcare Line
400 Fort Hill Avenue
Canandaigua NY,
(716) 394-2000


Behavioral VA Healthcare Line
Primary Focus: General health services
Services Provided: Substance abuse treatment
Type of Care: Hospital inpatient, Residential short-term treatment (30 days or less), Residential long-term treatment (more than 30 days), Outpatient, Partial hospitalization/day treatment
Special Programs/Groups: Persons with co-occurring mental and substance abuse disorders
Forms of Payment Accepted: Self payment, Private health insurance, Military insurance (e.g., VA,TRICARE)

Therapy and Residential Treatment Services Offered
General health services Substance abuse treatment Outpatient Partial hospitalization/day treatment Residential short-term treatment (30 days or less) Residential long-term treatment (more than 30 days) Hospital inpatient Persons with co-occurring mental and substance abuse disorders Private health insurance Military insurance (e.g., VA, TRICARE) Self payment

Definitions of Treatment Services
General health services- General health services are those services provided by family practitioners, also known as general practitioners. These doctors are usually the first person a patient goes to see when they have a medical complaint; this is known as primary care.
Hospital inpatient- Many options continue to be available for those suffering from substance abuse or other mental health problems. Choosing the correct treatment program can be one of the most important steps an individual will take in conquering their difficulties with drugs and/or alcohol. While some choose to attempt recovery at outpatient programs, through support groups, or at residential long- or short-term treatment facilities, others prefer the more traditional atmosphere of a hospital inpatient program.
Military insurance (e.g., VA, TRICARE)- The United States military has always assumed the important task of taking care of its own by providing military insurance for health care purposes for active-duty members as well as veterans. Through enrollment in these programs, some similar to private health insurance policies, members or former members of the armed forces are guaranteed low-cost medical care.
Outpatient- Outpatient drug rehabilitation means that a person does not live in the facility for treatment, but come to the facility for classes, visits with specialists or group meetings. Outpatient drug rehabilitation centers are more long-term and patients can attend programs for as long as needed. A variety of techniques and program intensity levels are used to achieve this goal.
Partial hospitalization/day treatment- Partial hospitalization treatment is a more intense form of outpatient treatment. Most of the time patients live at home and go to treatment during the day. However the treatment sessions are usually longer than in outpatient treatment.
Persons with co-occurring mental and substance abuse disorders- Quite often, individuals suffering from substance abuse are also afflicted with some type of mental illness. In the mental health community, these simultaneously occurring illnesses have come to be known as co-occurring mental and substance abuse disorders.
Private health insurance- Securing private health insurance can be confusing, especially if you’re not covered by your employer or if the employer offers a number of options from which to choose. Determining which plans are best for you and/or your family is difficult.
Residential long-term treatment (more than 30 days)- Choosing the proper treatment program for substance abusers can be a daunting task. With so many programs from which to choose, the addicted individual and their family turn to professionals and other resources for suggestions in regards to the proper treatment.
Residential short-term treatment (30 days or less)- Substance abuse and other mental health disorders affect each person differently and in varying amounts. That’s why it’s necessary for professionals to offer several types of treatment programs to address the needs of different individuals with diverse problems.
Substance abuse treatment- Substance abuse treatment is often individualized to each patient, but there are a few steps that each patient needs to take to become drug free. The first of these steps in recognizing the problem. Denial used to be mistakenly believed to be part of the drug addiction symptoms, but recent research is showing it is not. People trying to help a person accept that they have a substance abuse problem need to show empathy, and respect.

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